{"xsrfToken":"68bce0ec555f68d4b01fbaa0fceda28d1f07860f_lout","branding":{"id":"4","key":"twvms","name":"Trackwell VMS","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0061ad","headerLinkHoverBGColor":"#0061ad","headerBadgeColor":"#0061ad"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/da846784-8b13-46d6-a916-5acf7dbc7f5a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTdmMGY2YS1mNTEzLTQ0YzctOWFmNy1jZGM2OTJkMGUxNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRhODQ2Nzg0LThiMTMtNDZkNi1hOTE2LTVhY2Y3ZGJjN2Y1YSI6WyJyZWFkIl19LCJleHAiOjE3NDM0NDk2OTAsIm5iZiI6MTc0MzQ0OTA5MH0.SYnnHtnEZEiobhfylwtDPKaHc_VhwlnXGsLWNwbJcp0&client=7a7f0f6a-f513-44c7-9af7-cdc692d0e14f&mode=fit","logoId":"da846784-8b13-46d6-a916-5acf7dbc7f5a","isLogoAvailable":true,"helpCenterTitle":"Welcome to Trackwell Help Center","sharedPortalName":"Trackwell Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"is-IS":{"helpCenterTitle":"Velkomin(n) í Hjálparmiðstöð","sharedPortalName":"Hjálparmiðstöð","localeDisplayName":"Icelandic (Iceland)"},"en-US":{"helpCenterTitle":"Welcome to Trackwell Help Center","sharedPortalName":"Trackwell Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#34363f","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"twvms","projectId":10910,"serviceDeskId":4,"name":"Trackwell VMS","description":"<p>Welcome! You can raise a Trackwell VMS request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"21","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":12049,"iconUrl":"https://trackwell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12049","groups":[5],"key":""},{"id":"20","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":12040,"iconUrl":"https://trackwell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12040","groups":[5],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12027,"iconUrl":"https://trackwell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12027","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[20,21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d2659545-7fa3-3acf-80a8-0a20f38c543d","appLinkName":"System Confluence","appLinkUrl":"https://trackwell.atlassian.net/wiki","spaceKey":"TWVMS","spaceName":"Trackwell VMS","spaceUrl":"https://trackwell.atlassian.net/wiki/spaces/TWVMS","isServer":false},"labels":[],"projectKey":"TWVMS","serviceDeskId":4,"kbLinkDomainURLs":["https://trackwell.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TWVMS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTdmMGY2YS1mNTEzLTQ0YzctOWFmNy1jZGM2OTJkMGUxNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwOTEwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0NTAyOTAsIm5iZiI6MTc0MzQ0OTA5MH0.tvppgR7PIrzIa0NXXrmL0_x2xP2eg68zB-PXnuigWGE","targetCollection":"upload-project-10910","endpointUrl":"https://api.media.atlassian.com","clientId":"7a7f0f6a-f513-44c7-9af7-cdc692d0e14f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":20,"projectId":10910,"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":12040,"iconUrl":"https://trackwell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12040","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/20","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/20","calendarParams":{"firstDay":0,"date":"2025-03-31T19:24:50+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d2659545-7fa3-3acf-80a8-0a20f38c543d","appLinkName":"System Confluence","appLinkUrl":"https://trackwell.atlassian.net/wiki","spaceKey":"TWVMS","spaceName":"Trackwell VMS","spaceUrl":"https://trackwell.atlassian.net/wiki/spaces/TWVMS","isServer":false},"labels":[],"projectKey":"TWVMS","serviceDeskId":4,"kbLinkDomainURLs":["https://trackwell.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTdmMGY2YS1mNTEzLTQ0YzctOWFmNy1jZGM2OTJkMGUxNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwOTEwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0NTAyOTAsIm5iZiI6MTc0MzQ0OTA5MH0.tvppgR7PIrzIa0NXXrmL0_x2xP2eg68zB-PXnuigWGE","targetCollection":"upload-project-10910","endpointUrl":"https://api.media.atlassian.com","clientId":"7a7f0f6a-f513-44c7-9af7-cdc692d0e14f","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}